Privacy Policy

One Stop Auto Tag Agency Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Information We Collect

We may collect the following information:

Personal Information

Full name
Email address
Phone number
Mailing address
Driver's license information
Vehicle information
Registration and title information
Documents uploaded through our website

Payment Information

Payments are securely processed through Stripe. We do not store complete credit card information on our servers.

Electronic Signatures

Certain transactions may require electronic signatures. By signing electronically, you agree that your electronic signature carries the same legal effect as a handwritten signature.

Document Storage & Retention

Uploaded documents may be retained for service processing, compliance, and recordkeeping purposes as required by law.

Text Message Communications

By providing your mobile number, you consent to receive service-related text messages regarding your order, status updates, and account communications.

Service Fees

Fees displayed on the website may represent service fees only and may not include applicable DMV fees, taxes, registration costs, or other government charges.

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

How We Use Your Information

We use your information to:

Process tag, title, registration, and related services
Verify identity and eligibility
Communicate regarding your requests
Provide customer support
Process payments
Improve our website and services
Comply with legal obligations

Document Uploads

Documents uploaded through our website are transmitted using encrypted connections and are used solely for processing requested services. We maintain reasonable security measures to protect submitted information.

Information Sharing

We do not sell customer information.

We may share information with:

Government agencies when required to complete requested services
Payment processing providers
Technology service providers assisting website operations
Law enforcement or regulatory authorities when legally required
Process payments
Improve our website and services
Comply with legal obligations

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.