Terms & Conditions

Welcome to One Stop Auto Tag Agency Inc. By accessing or using our website and services, you agree to these Terms & Conditions.

Acceptance of Terms

By using this website, submitting documents, making payments, or requesting services, you agree to be bound by these Terms & Conditions.

Services

One Stop Auto Tag Agency Inc. provides vehicle-related administrative services including:

Tag renewals
Title transfers
Vehicle registrations
Duplicate registrations
Replacement license plates
Handicap placards and plates
Personalized plates
ATV registrations
Out of State Tag & Title Request
Related DMV support services

We are an independently owned business and are not affiliated with the Florida Department of Highway Safety and Motor Vehicles (DHSMV).

Customer Responsibilities

Customers agree to:

Provide accurate and complete information
Submit authentic documents
Maintain ownership or legal authority for requested transactions
Comply with all applicable laws and regulations

Failure to provide accurate information may result in service delays or denial.

Payment Terms

All fees must be paid before services are completed unless otherwise agreed.

Online pricing may represent service fees only and may not include DMV fees, taxes, registration fees, title fees, or other government charges.

Electronic Signatures

Certain transactions may require electronic signatures. By using electronic signature tools provided through our website or service providers, you agree that electronic signatures have the same legal effect as handwritten signatures.

Processing Times

Processing times are estimates only and are not guaranteed.

Standard processing time is typically 5–7 business days. Expedited processing may be available for qualifying transactions submitted before 11:00 AM and may require additional fees.

Delays may occur due to:

Government processing times
Missing documents
Verification requirements
System outages
Circumstances beyond our control

Online Document Submission

Uploaded documents must be complete, accurate, and legible. Additional documentation may be requested before processing can begin.

We reserve the right to request additional documentation when necessary.

Refund Policy

Service fees may be non-refundable once processing has begun.

Refund eligibility will be determined on a case-by-case basis and may exclude government fees already paid or submitted.

Communications Consent

By providing your phone number and email address, you consent to receive service-related emails, calls, and text messages regarding your requests, order status, and account updates.

Limitation of Liability

To the maximum extent permitted by law, One Stop Auto Tag Agency Inc. shall not be liable for:

Indirect damages
Lost profits
Delays caused by government agencies
Incorrect information supplied by customers
Website interruptions or technical issues

Website Use

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems
Upload malicious software
Interfere with website operations

Intellectual Property

All website content, branding, text, graphics, and materials are the property of One Stop Auto Tag Agency Inc. and may not be copied without permission.

Third-Party Providers

Certain services may involve third-party vendors, payment processors, or technology providers. We are not responsible for their independent actions or policies.

Indemnification

You agree to indemnify and hold harmless One Stop Auto Tag Agency Inc. from claims arising from your misuse of the website or violation of these Terms.